TL;DR
- Sophos MDR now secures over 26,000 global organizations, growing 37% in 2024, with comprehensive incident response services.
- Key enhancements include transparent Proof of Value insights, improved Microsoft Office 365 detection, expanded third-party integrations, and AI-powered workflows.
- Sophos achieved industry-leading accolades in 2024 and revealed key findings on emerging threats like Akira ransomware and cyber-espionage campaigns.
- Customers praise Sophos MDR for simplifying security management and providing 24/7 threat hunting and response.
Sophos MDR (Managed Detection and Response) now protects over 26,000 organizations worldwide, reflecting a 37% growth in customer base in 2024.
This milestone underlines the growing reliance on expert-led, 24/7 cybersecurity to combat threats like ransomware, business email compromise, and phishing.
Sophos MDR provides full-scale incident response, including root cause analysis and removal of malicious tools.
Unlimited incident response hours and a breach protection warranty covering up to $1 million USD highlight its comprehensive approach.
Key Feature Enhancements in 2024
Sophos MDR introduced several new capabilities to reinforce protection, detection, and threat investigation.
Proof of Value Insights
The Proof of Value insights allow users to see the time invested by the MDR team in activities such as threat hunting and detection tuning, offering transparency and highlighting the value provided.
Enhanced dashboard features include details on MITRE ATT&CK tactics uncovered during proactive threat hunts, case summaries, and account health insights.
Advanced Security for Microsoft Users
Sophos has strengthened its Microsoft Office 365 detection capabilities, which now identify threats such as business email compromise and adversary-in-the-middle attacks, regardless of the customer’s Microsoft licensing level.
Extended Third-party Compatibility
The service’s expanded ecosystem now integrates seamlessly with leading third-party tools such as Acronis, Rubrik, and Veeam for improved ransomware protection.
Microsoft 365 Management Activity integration has also been added for audit log ingestion, enabling security alerts across the Microsoft ecosystem.
Proactive Vulnerability Management
A significant addition is the proactive vulnerability management feature, powered by Tenable, which offers customers attack surface assessments to mitigate risks.
AI-driven Efficiency
Sophos MDR has also streamlined processes with AI-driven workflows that reduce response times by speeding up triage while enabling analysts to focus on threat hunting, detection engineering, and monitoring account health.
Also Read: Massive WordPress supply chain attack compromises 390,000 accounts
These updates empower customers with more robust security and shorter response times.
Rob Harrison, senior vice president of product management at Sophos, emphasizes, “Our customers rely on Sophos MDR to counter evolving threats 24/7. We continuously adapt our solutions to keep them a step ahead.”
Integration Improvements
Sophos has deepened third-party integrations for its customers, adding functionality to strengthen ransomware defenses and Microsoft Office 365 Management Activity.
Also Read: Abuse of trusted applications grows by 51%, finds Sophos report
Over 9,000 customers have adopted these new integrations.
Recognitions and Threat Landscape Analysis
Sophos MDR received notable awards in 2024, including “Best Managed Detection and Response Service” at the SC Awards and recognition as a leader by IDC MarketScape and Frost & Sullivan.
Sophos’ threat analysis, “The Bite from Inside,” revealed a 51% increase in attackers abusing trusted applications. Sophos also highlighted rising cases of Akira ransomware and shared insights on a two-year cyber-espionage campaign named Crimson Palace, targeting a Southeast Asian government.
What Customers Are Saying
Sophos received the highest rating in Gartner Peer Insights for MDR services, scoring 4.9/5 based on 344 reviews.
- “Sophos MDR has given us peace of mind and simplified manageability.” – Healthcare IT director
- “You don’t need a SOC after getting Sophos MDR.” – IT manager
- “Sophos MDR is one of the best in the market. It allows us to rest easy.” – Retail IT specialist
- “Sophos acts as an extension of our team, enabling 24/7 threat hunting and remediation.” – Operations associate
Sophos MDR’s comprehensive service and ongoing advancements set a benchmark in managed detection and response, ensuring customers stay ahead of today’s sophisticated cyber threats.
