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ToggleTL;DR:
- Uber One, a subscription service offering savings on rides and deliveries, is now available in Kenya after a successful launch in South Africa in 2023.
- The service is currently in its pilot phase in Kenya, with an official launch expected soon.
- Membership costs KES 280 per month or KES 2,800 annually and offers benefits like KES 0 delivery fees, reduced service fees, and Uber One credits.
- Users can test the service with a free 4-week trial by subscribing via the Uber app or website.
Kenyans using Uber can now access Uber One, a membership program offering savings and rewards for rides and Uber Eats orders.
The membership program is aimed at giving riders and delivery customers a smoother, value-packed experience.
Lorraine Onduru, Uber’s Head of Communications for East and West Africa, commented on the program: “Uber One is tailored to help members navigate their daily lives with ease. The program offers a range of rewards and outstanding savings for both mobility and delivery, enhancing convenience and value for users of the platform.”
What is Uber One?
Uber One is a subscription-based membership offering users savings and added benefits for both Uber rides and Uber Eats orders.
The service is designed to deliver value for people who frequently rely on Uber’s platform, providing reduced fees, loyalty perks, and ease of use.
Also Read: Uber introduces safety preferences in Kenya
Subscribers pay a monthly or yearly fee and can save on delivery costs, service fees, and rides, making the service appealing for frequent users.
“Outside of Kenya, we launched the product in South Africa in 2023 and continue to see steady uptake of the product,” Lorraine Onduru told Tech With Muchiri.
Lorraine also informed us that Uber began piloting the service in Kenya in November, suggesting that Uber One is still in its pilot phase in the country.
An official launch is expected to follow soon as Uber continues to gather feedback and fine-tune the program for local users.
Benefits of Uber One Membership
- KES 0 Delivery Fee: No delivery fees on eligible orders from participating restaurants and grocery stores when you meet the minimum order value of KES 600.
- 100% Off Service Fee: Save on service fees for eligible deliveries when you meet the KES 600 minimum order threshold.
- Uber One Credits: Earn 5% credits on economy rides and 10% credits on premium rides. These credits are valid for 60 days and are automatically applied to your wallet for future use.
The benefits are only available for services and stores marked with the Uber One icon. Delivery taxes, surcharges, and other additional costs may still apply.
These savings can make regular use of Uber’s services more cost-effective, depending on your habits.
Uber One Subscription Costs
Uber One is available for a monthly fee of KES 280 or an annual subscription of KES 2,800.
New users can explore the service through a four-week free trial. This trial allows you to test the membership benefits before deciding if it aligns with your needs.
How to Sign Up for Uber One
Joining Uber One is straightforward:
- Open the Uber app or access your account on the Uber website.
- Navigate to “Account” and select the Uber One card.
- Choose a subscription plan: monthly or yearly.
- Select one of the four available payment methods: Uber balance, credit or debit card, PayPal, or Google Pay.
Once you’ve signed up, the membership benefits are automatically applied to eligible orders and rides marked with the Uber One icon.
Why Uber One?
For regular Uber users, Uber One may be a practical option. The membership focuses on everyday conveniences such as lower costs on deliveries and the ability to earn credits for future use.
With a growing number of Kenyans relying on Uber for mobility and meal deliveries, the subscription offers flexibility and potential savings tailored to urban lifestyles.
In addition to rides and delivery perks, the program encourages users to stay connected with Uber’s expanding network of services.
As more users adopt the membership, Uber could enhance its Kenyan offering, much like the steady growth seen in South Africa.
Take Advantage of the Free Trial
If you’re considering the Uber One membership, the free trial provides a risk-free way to assess its value. This option allows you to experience savings on deliveries and rides before deciding if the subscription meets your needs.
Uber One could make your experience with Uber more seamless and cost-effective, particularly if you’re a frequent user of the platform.