The world’s most popular messaging app, WhatsApp appears to have stopped working, potentially affecting billions of users around the world. If you attempt to use WhatsApp web, you’ll see a “Make sure your computer has an active internet connection” error.
A report by Downdetector shows more than 60,000 reports of issues with the service, but WhatsApp’s parent company, Meta, hasn’t issued a comment on the problems yet. The outage appears to be affecting users globally.
This is the first major WhatsApp outage since the service went down as part of a massive outage that also took down Instagram, Messenger, Oculus, and Facebook last year. That outage took a whooping six hours to resolve. In an official statement, Meta, known as Facebook at the time, said that major outage was due to a configuration change to its routers.
WhatsApp outages are still relatively rare, but they have major effects for communications worldwide. This is because WhatsApp is the biggest chat platform in the world and is used by more than two billion people each month.
This is still a developing story and we’ll keep up to date once the issue is resolved.