OPPO Kenya has opened its biggest Service Centre in Nairobi to give customers access to product service, repairs, and user guide on OPPO’s broad range of products. The new OPPO Service Center is located at Emperor Plaza, Koinange Street.
This move is a testament to the company’s commitment to the Kenyan market and its determination to provide top-quality products and services to its customers.
Services to be offered at the new service center
The center will be open from 9:00am to 6:00PM Monday to Saturday and will offer a range of services including:
- Authentication & Warranty Checks
- OPPO Care Product
- Repair Tracking
- Software Updates
- UV protection film installation
- Toll free Dedicated Contact Centre 0800601171
- Original Spare Parts
- Send-in Repair Service
- 10% discount on phone repairs & accessories during OPPO customer appreciation week (Monthly).
“At a time when customer satisfaction is at the core of business growth and statistics indicating that 86%, good customer service turns one-time customers into long-term brand champions according to Khoros, OPPO is focused on giving the best experience it can offer to our customers. This is not just in our phones and smart devices but also in customer service,” said Fredrique Achieng, PR Manager OPPO Kenya.
For the next week, customers who visit the new OPPO Service Centre will receive amazing gifts from OPPO as the brand continues to appreciate its customers for their support.
OPPO also launches the Pad Air
In addition to the Service Center, OPPO Kenya is also introducing OPPO Pad Air in the Kenyan Market for the first time.
The Oppo Pad Air has a 10.36” 2K (2000 x 1200 pixels) HD 60Hz display with a typical brightness of 360nits¹. It is powered by an Octa Core Snapdragon 680 6nm Mobile Platform with Adreno 610 GPU.
The tablet comes with either 4/6GB LPDDR4X RAM with 64GB/128GB UFS 2.2 internal storage which is expandable up to 512GB. It runs on Android 12 with ColorOS 12 for tablet.
For the optics, the Oppo Pad Air has an 8MP rear camera with an f/2.0 aperture and can record videos at 1080p at 30fps. It has a quad speaker setup with Dolby Atmos sound effect.
The tablet weighs approximately 440g and has a thickness of about 6.94mm.
OPPO is a leading global smart device brand that has been expanding its footprint in Africa over the past few years. The company has been working hard to provide Kenyans with innovative products that meet their needs and expectations.
With the opening of the new service center in Nairobi, Kenyans can now enjoy top quality service from the global smart device brand.