Safaricom has been making a couple of changes to its services lately, with the latest change being the revamp of its Safaricom monthly plans.
The new changes will see it’s PostPay and All-in-One plans customers enjoy lower prices. And that not’s not the only change, the two plans have been merged and will now be under the Go Monthly plan.
The revised pricing will see the Go Monthly 1K plan go for Ksh1,000, down from Ksh1,050.
The 2K plan will go for Ksh2,000 down from Ksh2,100; the 3K plan will go for Ksh3,000 down from Ksh3,150.
The 5K plan will go for Ksh5,000 down from Ksh5,200; while the 10K plan will go for Ksh10,000, down from Ksh10,430.
Also Read: Safaricom Bonga Points To Have An Expiry Date From 2023
In a statement on Monday, the Telco said it was reversing a price increase that was implemented in July 2021 following the adjustment of Excise Duty on Airtime and Telephone Services from 15% to 20%.
“By consolidating our monthly plans, we seek to simplify our product offering while enabling our customers to enjoy a digital lifestyle in an affordable manner,” CEO Peter Ndegwa said.
All Go Monthly customers will also enjoy free 2GB YouTube every month. Customers on the 5k and 10k plans will enjoy unlimited data capped at 45GB and 100GB respectively, after which they will browse at 3Mbps speeds.
Ndegwa said Go Monthly customers will be able to use their minutes to call across all local networks as well as China, India, USA, and Canada.
“As part of the revamp, the plans will have a validity of 30 days, and only data will roll over upon renewal of PostPay or purchase of another monthly bundle,” CEO Peter Ndegwa added.
From as low as Ksh500 per month, customers who prefer minutes or internet only can also enjoy the minutes or data-only Go Monthly plans respectively.
Peter Ndegwa said the Telco is also planning to introduce a device bundling option that will enable Go Monthly customers to acquire 4G and 5G smartphones, via a monthly repayment plan inclusive of data, voice and SMS bundles.
How To Access The Safaricom Monthly Plans
Customers can join PostPay or access all available Go Monthly plans via MySafaricom App, Safaricom.com and USSD *544#.
The New Rates
| New Price (Kshs) | Old Price (Kshs) | Resources | Validity | |
|---|---|---|---|---|
| 1,000 | 1,050 | 400 minutes + 5GB + 1000 SMS + FREE 2GB YouTube + WhatsApp | 30 days | |
| 2,000 | 2,100 | 1,000 minutes + 15GB + 2,000 SMS + FREE 2GB YouTube + WhatsApp | 30 days | |
| 3,000 | 3,150 | 1,500 minutes + 25GB + 3,000 SMS + FREE 2GB YouTube + WhatsApp | 30 days | |
| 5,000 | 5,200 | 2,500 minutes + 45GB + 5,000 SMS + FREE 2GB YouTube + WhatsApp | 30 days | |
| 10,000 | 10,430 | 7,500 minutes + 100GB + 1,000 SMS + FREE 2GB YouTube + WhatsApp | 30 days |
For Postpaid customers, their minutes will not be rolled over to the next month like they did before once the validity period has ended.
Safaricom says that only data will be rolled over.
“As part of the revamp, the plans will have a validity of 30 days, and only data will roll over upon renewal of PostPay or purchase of another monthly bundle,” Safaricom in a statement.
These changes come a few weeks after the telco introduced an expiry date on Bonga Points in a bid to compel customers to redeem them.
